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skip diagnostic mode and/or not enter it
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Kamal R. Prasad
*nix forums Guru Wannabe


Joined: 22 Dec 2004
Posts: 154

PostPosted: Wed Apr 13, 2005 9:59 am    Post subject: skip diagnostic mode and/or not enter it Reply with quote

Hello,

We have AIX 5.3 running on brand new p5 520. I find that both
machines after a few days of usage are entering diagnostic mode with
no console attached. [But to hack the diag problem, I do have to
attach the console].
As per the diagnostic tool, I diagonized all resources -and
everything is reported as fine. I did a problem analysis and it
reported the following information:-
-----------------------------
AC Power/coolant failure: 110000AC
....
Scan chrp failure: follow maintenance procedure FSPS04
follow maintenance procedure FSPS06
-----------------------------

I noticed that during a bootup, many a times the system gets stuck
with 110000AC on the LCD panel and one has to preset the reset button
to get past it. I have searched the suer and service manual and the
entire IBM website -and there is no document containing the term
FSPS04/6.
Can someone tell me what the problem could be and how to fix it?
If I have to live with this problem, how does one ensure that on
bootup it does not drop into diagnostic mode?

On the diagnostic menu, I found that option (5) allows me to drop
into single-user mode and from there I changed the run level (init 5).
The kernel loaded but I got quite a few messages:-
execve: cannot load a 64-bit program ..
when starting some of the daemons.

This problem did not show up before getting into diagnostic mode -and
we do have bos.mp64 and bos.64bit installed at the same time.


Any hints on how to get the machines fully functional (between
reboots)?

thanks
-kamal
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Greg Beeker
*nix forums addict


Joined: 24 Feb 2005
Posts: 94

PostPosted: Wed Apr 13, 2005 1:54 pm    Post subject: Re: skip diagnostic mode and/or not enter it Reply with quote

Kamal R. Prasad wrote:
Quote:
Hello,

We have AIX 5.3 running on brand new p5 520. I find that both
machines after a few days of usage are entering diagnostic mode with
no console attached. [But to hack the diag problem, I do have to
attach the console].
As per the diagnostic tool, I diagonized all resources -and
everything is reported as fine. I did a problem analysis and it
reported the following information:-
-----------------------------
AC Power/coolant failure: 110000AC
....
Scan chrp failure: follow maintenance procedure FSPS04
follow maintenance procedure FSPS06
-----------------------------

I noticed that during a bootup, many a times the system gets stuck
with 110000AC on the LCD panel and one has to preset the reset button
to get past it. I have searched the suer and service manual and the
entire IBM website -and there is no document containing the term
FSPS04/6.
Can someone tell me what the problem could be and how to fix it?
If I have to live with this problem, how does one ensure that on
Never live with a problem that is fixable. Call HW support.
bootup it does not drop into diagnostic mode?

On the diagnostic menu, I found that option (5) allows me to drop
into single-user mode and from there I changed the run level (init
5).
The kernel loaded but I got quite a few messages:-
execve: cannot load a 64-bit program ..
when starting some of the daemons.

This problem did not show up before getting into diagnostic mode -and
we do have bos.mp64 and bos.64bit installed at the same time.


Any hints on how to get the machines fully functional (between
reboots)?

As these are new machines, I'd call IBM right away.
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Kamal R. Prasad
*nix forums Guru Wannabe


Joined: 22 Dec 2004
Posts: 154

PostPosted: Fri Apr 15, 2005 4:09 am    Post subject: Re: skip diagnostic mode and/or not enter it Reply with quote

"Greg Beeker" <gbeeker@gmail.com> wrote in message news:<1113407691.193899.323030@o13g2000cwo.googlegroups.com>...
Quote:
Kamal R. Prasad wrote:
Hello,

[snip]


Any hints on how to get the machines fully functional (between
reboots)?

As these are new machines, I'd call IBM right away.

They sell varying levels of service depending on how much you pay.
The least expensive systems (which is what we have) come with bare
bones h/w and all kinds of 'bells and whistles' to make life difficult
for the customer's sysadmin -and after-sales service rather
compelling.
I figured how to get the systems to function across reboots -but the
patch to fix the problem using some fw would probably have to come
from IBM itself.

One imp. question -does a 220V power supply make a difference or can
they handle either (110/220) without any problem? Im located in India
whwre the power source is 220V @60 Hz.

regards
-kamal
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Jeffrey Ross
*nix forums beginner


Joined: 08 Apr 2005
Posts: 19

PostPosted: Tue May 03, 2005 2:47 am    Post subject: Re: skip diagnostic mode and/or not enter it Reply with quote

"Kamal R. Prasad" <kamalp@acm.org> wrote in message
news:181e352f.0504142209.3ef810d9@posting.google.com...
Quote:
"Greg Beeker" <gbeeker@gmail.com> wrote in message
news:<1113407691.193899.323030@o13g2000cwo.googlegroups.com>...
Kamal R. Prasad wrote:
Hello,

[snip]


Any hints on how to get the machines fully functional (between
reboots)?

As these are new machines, I'd call IBM right away.

They sell varying levels of service depending on how much you pay.
The least expensive systems (which is what we have) come with bare
bones h/w and all kinds of 'bells and whistles' to make life difficult
for the customer's sysadmin -and after-sales service rather
compelling.
I figured how to get the systems to function across reboots -but the
patch to fix the problem using some fw would probably have to come
from IBM itself.

One imp. question -does a 220V power supply make a difference or can
they handle either (110/220) without any problem? Im located in India
whwre the power source is 220V @60 Hz.

regards
-kamal

The specification states 100-127 or 200-240 V AC. No frequency stated. If
the power supply exceeds its tolerance I would expect the machine to power
down completely. Do you have access to a different power supply, eg a UPS?
Can your supplier not tell you what your p5 power requirements are?
http://www-1.ibm.com/servers/eserver/pseries/hardware/entry/520.html
ftp://ftp.software.ibm.com/common/ssi/rep_sp/n/PSD00329USEN/PSD00329USEN.PDF
The IBM web site is overly complex and relatively useless for searching.
However, it does have AIX and firmware patches available for downloading,
assuming that you know what you're looking for. Your machine model is
9111-520.
http://techsupport.services.ibm.com/server/mdownload/download.html
Best wishes,
Jeffrey.
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Kamal R. Prasad
*nix forums Guru Wannabe


Joined: 22 Dec 2004
Posts: 154

PostPosted: Thu May 05, 2005 5:46 am    Post subject: Re: skip diagnostic mode and/or not enter it Reply with quote

Jeffrey Ross wrote:
Quote:
"Kamal R. Prasad" <kamalp@acm.org> wrote in message
news:181e352f.0504142209.3ef810d9@posting.google.com...
"Greg Beeker" <gbeeker@gmail.com> wrote in message
news:<1113407691.193899.323030@o13g2000cwo.googlegroups.com>...
Kamal R. Prasad wrote:
Hello,

[snip]


Any hints on how to get the machines fully functional (between
reboots)?

As these are new machines, I'd call IBM right away.

They sell varying levels of service depending on how much you pay.
The least expensive systems (which is what we have) come with bare
bones h/w and all kinds of 'bells and whistles' to make life
difficult
for the customer's sysadmin -and after-sales service rather
compelling.
I figured how to get the systems to function across reboots -but
the
patch to fix the problem using some fw would probably have to come
from IBM itself.

One imp. question -does a 220V power supply make a difference or
can
they handle either (110/220) without any problem? Im located in
India
whwre the power source is 220V @60 Hz.

regards
-kamal

The specification states 100-127 or 200-240 V AC. No frequency
stated. If
the power supply exceeds its tolerance I would expect the machine to
power
down completely. Do you have access to a different power supply, eg
a UPS?
Can your supplier not tell you what your p5 power requirements are?

It works fine at 220V and a UPS(which exists here) does not change the
voltahe/frequency.

Quote:
http://www-1.ibm.com/servers/eserver/pseries/hardware/entry/520.html

ftp://ftp.software.ibm.com/common/ssi/rep_sp/n/PSD00329USEN/PSD00329USEN.PDF
The IBM web site is overly complex and relatively useless for
searching.
However, it does have AIX and firmware patches available for
downloading,
assuming that you know what you're looking for. Your machine model
is
9111-520.
http://techsupport.services.ibm.com/server/mdownload/download.html
Best wishes,
Jeffrey.

There is a firmware patch -but it didn't fix the problem at hand.
Somehow, the sysadmins re-installed AIX and the machine stopped
entering diagnostic mode. But, there are quite a few warnings showing
up all the time -which we are ignoring because it doesn't interfere
with our work.

So, in summary -we got things working at our end.

regards
-kamal
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adamshuv
*nix forums beginner


Joined: 25 Jul 2006
Posts: 1

PostPosted: Tue Jul 25, 2006 7:15 am    Post subject: It's too hot
Subject description: It's propbably too hot in there!
Reply with quote

I've experienced the same problem, and found out that the problem is derived from overheat.
Try to decrease the temperature of the room significantly, wait a few hours for the computer to cool down, and then try again.

Good luck
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Google

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