pmdf v6.2: %MAIL-E-READER, error reading message

Selden E Ball Jr · *nix forums beginner Joined: 15 May 2002 Posts: 7

I have a vague recollection of someone else reporting
this kind of problem some time ago but have been unable
to locate the relevant discussion.

Two of our users are reporting that Thunderbird
version 1.5.0.4 (20060516) on PCs running Windows XP Pro SP2
are having problems displaying some of their e'mail messages.
The messages have "%MAIL-E-READER, error reading message" as the
subject, no sender info and a date of 12/31/1969 7:00 PM.

Both users have a very large number of messages.
( >700000 and >2300000 blocks)
The user with the smaller number of blocks has less than a dozen
mail folders, the larger has several dozen, but they aren't nested.
Both use IMAP.

We use legacy VMS MAIL folders.
ANALYZE/RMS shows no errors in MAIL.MAI

What might be causing this problem and how might we recover from it?

Thanks for whatever help you can provide.

%PMDF-I-VERSION, PMDF version is PMDF V6.2
Digital Personal WorkStation running OpenVMS Alpha V7.3
PMDF_SHARE_LIBRARY version V6.2-X27; linked 00:01:26, Mar 24 2004

Selden
======
Selden E. Ball, Jr.

Cornell University Voice: +1-607-255-0688
Laboratory for Elementary-Particle Physics FAX: +1-607-255-8062
LT105 R. R. Wilson Laboratory http://www.lepp.cornell.edu/~seb/
Dryden Road Internet: SEB@LEPP.CORNELL.EDU
Ithaca, NY, USA 14853-8001 HEPnet/SPAN: LNS62::SEB = 44284::SEB

Ken Connelly · *nix forums Guru Wannabe Joined: 18 May 2005 Posts: 149

My guess/recollection is that the IMAP server process is running out of
some quota, and that the problem is triggered by the overly large number
of messages in the folder in use. Not a lot, but I think it will get
you started down the correct path.

- ken

Selden E Ball Jr wrote:

Thanh Huynh · *nix forums beginner Joined: 15 Mar 2005 Posts: 3

SUSE, RedHat.

Thanks,
---
Thanh

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Lauren Maschio <maschio@process.com>
12/07/2006 02:28 PM
Please respond to
Info-PMDF@process.com

To
info-pmdf@process.com
cc

Subject
RE: pmdf v6.2: %MAIL-E-READER, error reading message

We are working on our Linux plans now, so now is a good time to let us
know which flavor you prefer.

Lauren

Linux is a many-flavored thing.

Which Linuxes will Process plan to support?

-Ross-

On Jul 12, 2006, at 12:34 PM, Bill MacAllister wrote:

Selden E Ball Jr · *nix forums beginner Joined: 15 May 2002 Posts: 7

Jeremy reminded me that

Jeremy Begg · *nix forums addict Joined: 13 Jul 2005 Posts: 84

Hi Selden,

Ken Connelly · *nix forums Guru Wannabe Joined: 18 May 2005 Posts: 149

Selden E Ball Jr wrote:

ned+info-pmdf@mauve.mroch · *nix forums addict Joined: 15 May 2005 Posts: 59

Google