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2 CPU's in timeout on my ES40
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Volker Halle
*nix forums beginner


Joined: 29 Jul 2005
Posts: 33

PostPosted: Wed Jul 19, 2006 7:28 am    Post subject: Re: 2 CPU's in timeout on my ES40 Reply with quote

Syltrem,

$ ANAL/SYS
SDA> CLUE CONFIG

may provide additional information about the state of those 2 CPUs.

Consider to capture the console output during the next boot to find
possible messages being logged on the console.

Volker.
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Syltrem
*nix forums Guru Wannabe


Joined: 02 May 2005
Posts: 131

PostPosted: Wed Jul 19, 2006 10:26 am    Post subject: Re: 2 CPU's in timeout on my ES40 Reply with quote

"Volker Halle" <volker_halle@hotmail.com> a écrit dans le message de news:
1153294081.483595.17480@i3g2000cwc.googlegroups.com...
Quote:
Syltrem,

$ ANAL/SYS
SDA> CLUE CONFIG

may provide additional information about the state of those 2 CPUs.

Consider to capture the console output during the next boot to find
possible messages being logged on the console.

Volker.


There were no messages on the console.
Simply, those 2 CPU were ignored and not made part of the active set.

We finally had one of the 2 replaced last night, and all is fine.
The system never reported an error though.

Thanks to all who responded.

Syltrem
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dave.baxter@bannerhealth.
*nix forums beginner


Joined: 29 Jul 2005
Posts: 41

PostPosted: Thu Jul 20, 2006 8:47 pm    Post subject: Re: 2 CPU's in timeout on my ES40 Reply with quote

Syltrem wrote:
Quote:
Has anyone experienced CPU's ceasing to be in service on an ES40 ?

I've never seen this before, there are no errors on the system or reported
by DIAG
2 CPUs out of 4 are not working right now.

$ sh cpu

System: HELIOS, AlphaServer ES40

CPU ownership sets:
Active 0,2
Configure 0-3

CPU state sets:
Potential 0-3

Strangely enough, I had a similar event last week. I had an ES40
crash and reboot on Saturday Afternoon. Since it was not critical, I
didn't get to it until Monday, however I found a situation similar to
that described above, (one I had never seen before either!). One CPU
(#2) was in a "TIMEOUT" state. For me, the command above showed

CPU ownership sets:
Active 0,1,3
Configure 0-3

A "show CPU 2 /full" showed

CPU 2 State TIMEOUT

Interestingly, although the crash occurred on Saturday Afternoon,
checking back showed that the CPU had assumed this state sometime
overnight Thursday/Friday, however the system didn't crash at that
time. Also the system rebooted and ran through to Tuesday evening,
when it was taken down for repair. The diagnostics run on the system
by the FE showed that the CPU was toast, and it was replaced.

I mention this only so that the poster doesnt feel so bad about it, and
also to show that although this seemed to be clearly a hardware issue,
neither HP nor I was able to find any errors in system error log
relating to it.

The crash dump indicated a BUGCHECK

System crash information
------------------------
CPU bugcheck codes:
CPU 00 -- CPUSPINWAIT, CPU spinwait timer expired
2 others -- CPUEXIT, Shutdown requested by another CPU

CPU 02 failed to service the bugcheck request

Dave
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Volker Halle
*nix forums beginner


Joined: 29 Jul 2005
Posts: 33

PostPosted: Fri Jul 21, 2006 5:32 am    Post subject: Re: 2 CPU's in timeout on my ES40 Reply with quote

Dave,

once a CPU has entered the active set, it should not be able to get
into a TIMEOUT state all by itself, except through a STOP/CPU and
START/CPU, which would fail to start it.

If a CPU ceases operation while in the active set, you'll either get a
CPUSANITY or a CPUSPINWAIT bugcheck.From the dump, SDA> CLUE CONFIG
will show the state of the CPUs.

In your CPUSPINWAIT case, the fact that CPU #2 did not service the
bugcheck request, may be enough evidence to have a look at the state of
that CPU. Note that if AUTO_ACTION is not set to RESTART, you may get
strange CPUSPINWAIT crashes instead of HALT-crashes (like MCHECKPAL or
KRNLSTAKNV). Look at the state of CPU #2 with SDA> CLUE CONFIG
(especially the HALT code).


Valentin,

once your ES40 was hung, did you try to press the HALT button ? If the
system would not react when pressing HALT, this is most likely a
hardware hang, otherwise it could be software and you can force a crash
entering >>> CRASH.

Volker.
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